Protect your family and your home
Being a locally-owned, locally based propane services provider, Dixon Energy doesn’t treat its customers just like an account number in our files. You’re our neighbors right here in Morris, Somerset, Union and southern Sussex Counties. That’s why we’re so dedicated to making sure our propane delivery and other propane services are carried out to the highest standards for safety.
I smell gas. What do I do?
Your safety is our top priority, so we want to be sure you know what to do to protect your loved ones if you smell gas in your home, your business, or anywhere else around gas equipment.
The steps here are crucial for protecting lives, property and public safety, and need to be taken right away when you smell gas.
- Get everyone out of the house, building or whatever area you smell gas in IMMEDIATELY
- Extinguish open flames, cigarettes and any other sources of ignition
- Don’t use thermostats, electric switches, telephones or any other appliances until you are safely out
- If you can safely access the gas shutoff valve on the propane tank or cylinder, turn it off
- Once you’re away from where you smelled gas, use your mobile phone or a neighbor’s phone to contact Dixon Energy or emergency personnel
- Stay away from the area and don’t return or try to turn on the propane safety valve, even if you don’t smell gas anymore
- Give propane service technicians and/or emergency personnel time to check for escaped propane gas and to repair the source of the leak
- Once the leak is repaired, the propane service technician also needs to carefully inspect all of the gas appliances and then relight all of the gas appliance pilots
- Wait for the propane service technician and/or emergency personnel to give you the OK to return
Want more propane safety tips? The Propane Education & Research Council (PERC) has created the informative videos below to tell you all about propane safety!